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Noticeboard

Practice half day closures for staff training in 2018:

Wednesday 25 April

Thursday 22 May

Thursday 14 June

Thursday 19 July

Thursday 20 September

Tuesday 9 October

Wednesday 7 November

Sit and Wait Appointments

These are a limited number of 'Sit and Wait' appointments available

Monday to Friday as part of a GP's routine clinic. On a Monday and Friday morning (when there is an increased demand for appointments), one doctor at each site will hold a full 'Sit and Wait' clinic.

Calendar and pen

Access to a GP is offered, where necessary, within 48 hours of a patient's request to see/speak to a GP but the patient must be prepared to be seen by whichever doctor is available. An appointment is necessary to see all our clinical staff including our Nurse Practitioner, Nurses and Health Care Assistants.

Appointments in the surgery with a GP are routinely for 10 minutes to deal with one patient and a single illness. If you have numerous matters to discuss a longer/separate appointment may be needed. Please ask the receptionists when booking your appointment.

Patients MUST have a prior booked appointment - we have NO facility for "walk in" patients.

Missed Appointments / Late Arrivals

If you are unable to attend for your appointment we expect at least 24 hours notice, except in extreme cases, so that we are able to offer another patient the use of that appointment.

We have a STRICT policy for patients who regularly miss their appointments which may ultimately result in the removal of them/their family from the practice list.

If you are late for your appointment you will be seen ONLY in exceptional circumstances and at the discretion of the clinician. We have to insist on promptness for the sake of all patients concerned.

Chaperones

If you anticipate that you may require an examination by the Doctor and feel that you would like a chaperone to be present, please make reception aware at the time of booking your appointment so that this can be arranged.

 
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